Privacy Policy

At Cognivara, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you interact with our website, platforms, and AI-driven services.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you use our services. This includes:

• Account & Contact Information: Name, email address, phone number, and company details provided during registration or communication.
• Technical Data: IP addresses, browser types, operating systems, and device identifiers collected through cookies and tracking technologies.
• Usage Data: Information about how you interact with our platforms, including API calls, workflow interactions, and feature utilization.
• AI Processing Data: Data submitted specifically for processing by our AI models and automation workflows, which is handled strictly according to your service agreement.

2. How We Use Your Information

We utilize the collected information to provide, improve, and secure our services. Specifically, we use your data to:

• Deliver, maintain, and personalize the Cognivara platforms and AI services.
• Train and fine-tune domain-specific machine learning models (only when explicitly authorized by your enterprise agreement).
• Communicate with you regarding updates, security alerts, and support requests.
• Analyze system performance, troubleshoot technical issues, and prevent fraudulent activity.

3. Data Security & AI Ethics

Security is foundational to our AI architecture. We implement enterprise-grade encryption (both in transit and at rest) and strict access controls to protect your data against unauthorized access, alteration, or destruction. We adhere to rigorous AI ethics, ensuring that your proprietary data is never used to train generalized models shared with other clients without explicit consent.

4. Third-Party Data Sharing

We do not sell your personal information. We may share necessary data with trusted third-party vendors (such as cloud hosting providers and analytics partners) exclusively for the purpose of operating our services. These partners are bound by strict confidentiality and data protection agreements.

5. Your Data Rights

Depending on your jurisdiction (such as under GDPR or CCPA), you hold rights to access, correct, delete, or restrict the processing of your personal data. You may also request a portable copy of your information. To exercise these rights, please contact our privacy team.

6. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

Email: privacy@cognivara.com